Upgrading your card - Document table
You will need to send us 2 identity documents from the table below.
Documents supplied must be legible. Any unclear, illegible copies cannot be accepted.
If you are under 18 and are unable to provide the required identification you can supply a photocopy of your signed passport and get your parents or guardian to supply one form of identification from Column B.
You must provide one document from column A and one from column B from the blank boxes e.g. from the boxes that are not shaded. The 2 documents must be from different columns and you can not use the same document twice.
| Documentation | Type required | Column A | Column B |
| Passport | Photocopy | ||
| IND Application Registration Card | Photocopy | ||
| Driving Licence - full UK Driving Licence - full UK photo card You can use your Drivers Licence once as either a column A or B document. |
Photocopy | ||
| Driving Licence - overseas | Photocopy | ||
| National Identity card | Photocopy | ||
| Government employers identity card e.g. armed forces identity card, police warrant card, NHS, HMRC |
Photocopy | ||
| Benefits Agency/ Local Authority letter - confirmation of benefits. You can use a letter once as either a column A or B document (dated within the last 3 months) | Original | ||
| Residence Permit | Original | ||
| Letter from a known employer (dated within the last 4 months) | Original | ||
| Letter from a university, college or known language school (includes acceptance letters from UCAS) | Original | ||
| Council tax bill | Original | ||
| Gas, electricity or water bill | Original | ||
| Landline telephone bill | Original | ||
| TV, satellite or cable bill | Original | ||
| Bank, building society or credit card statement | Original | ||
| Home or motor insurance certificate/ schedule | Original | ||
| Tenancy agreement or rent book | Original | ||
| Vehicle registration document (dated within the last 12 months) | Original | ||
| NHS Medical Card (under 18's only) | Photocopy |
These documents should be sent to:
360money Customer Services, PO Box 3371, Swindon SN5 7WJ.
A £5.00 processing fee is charged to upgrade.