Select one of the links below:
Cash top up
Electronic top up
Hand over your card and pay the money you want to top up.
Always remember to ask for your receipt and check the top up amount. If you notice an error you must go back to the Post Office® branch or PayPoint location where the top up was made.
PayPoint top ups will be available on your card immediately however Post Office® top ups are available after midday the following business day.
Note: A minimum top up of £10 applies. A maximum top up limit of £500 applies at Post Office® branches and £499.99 at PayPoint outlets. Post Office® top ups take one business day (Mon - Fri) to be available on your card.
If you don't have your card and want to top up you can buy a 360money e-voucher from any PayPoint outlet. You can choose vouchers to the value of £10 - £100. Friends and family can also buy e-vouchers for you!
Print off this coupon (optional)
Visit any PayPoint outlet and ask for a 360money e-voucher (present the coupon if you have printed one).
Keep your 360money e-voucher and go to the splash website homepage. To top up your card login to 'Your Account' and select the Top up option from the menu. Select the Pay by e-voucher option and enter your e-voucher number when requested.
To top up your splash card with a top up pack, simply follow this 1,2,3:
1. Take the pack to the till along with the amount you want to add to your card (between £20 and £500). A one-off fee of 99p will be taken off your balance
2. Go to 'Your Account ' on the splash website
3. Select 'Top up', choose the 'top up pack' option, scratch the panel on the card and enter the 8 digit code.
Note: Always remember to ask for your receipt and check the top up amount. If you notice an error you must go back to the Post Office® branch or PayPoint location where the top up was made.
To get your wages paid directly onto your splash card, all you need to do is download and print off this form, complete the details and return it your employer. Simple.
Easier still, if you'd like us to fill in your form simply go to 'Your Account' and select the Top up option to download a form completed with your details for you to take to your employer. Easy.
From then on, your wages will be paid onto your splash card and you can use it to manage your spending.
Note: Wage transfers may take up to 4 working days to reach your card once they have cleared in our account.
Transferring money from a bank account to your splash card is easy. Contact your bank to set up a transfer or standing order. You can do this:
You can download the Bank Transfer sheet with all the details.
Right click the image below and 'Save Target As...' to download.
You must include the account number found on the back of your card as the payment reference. This is the 14 digit number starting with 1425 that can be found on the back of your card (see image below).
Note: We will not be able to transfer the funds to your card if you do not enter the 14 digit account number correctly and in full. Once cleared in our account, transfers may take up to 4 working days to reach your card.
For example you may be asked to provide information such as the following:
You can top up your card On-line with a credit or debit card. This option is only available to customers with a non Restricted card. If you have a Restricted card and haven't done this already, click here for details on how to 'upgrade your card'.
To top up, simply:
Log in to 'Your Account' and select the Top up option from the menu.
Select the Pay by Card option.
Enter your card details and top up amount.
Please note: as added security for our customers we will only accept top ups by credit or debit cards that have been registered for MasterCard Secure Code or Verified by Visa. Please see the MasterCard© or Visa websites for more information or contact your card issuer for details.
Note: A maximum credit/debit card top up limit of £500 per day applies. A minimum top up of £20 applies. To protect you against fraud credit/debit card top ups take 2 working days to be available on your card. Credit/debit top ups are not available to Restricted cardholders.